OUR RETURNS/REFUNDS POLICY FOR CUSTOM PAINTS
We hand-mix and sell OEM-spec paint (the paint color your car was manufactured with), and we guarantee our paint to match any ORIGINAL factory color per OEM specifications. However, this color may vary slightly from your vehicle's paint color due to vehicle paint fading. As we have no idea how badly your vehicle's paint has faded, WE DO NOT WARRANTY PAINT MATCHING ISSUES DUE TO PAINT FADE. Therefore, for you to get a refund or exchange on your purchase, you need to send us photo proof that our paint was formulated/mixed incorrectly. Generally, we will gladly refund or exchange purchases for situations such as red paint was shipped for a blue vehicle.
BE SURE TO THOROUGHLY READ AND UNDERSTAND THE INSTRUCTIONS WE SEND WITH YOUR ORDER BEFORE PAINT APPLICATION TO ENSURE A QUALITY APPLICATION.
If you receive a defective product or partial order, we will be happy to fully fulfill your order. Because we create customized make-to-order paint products, we cannot accept returns or refunds for reasons such as
BE SURE TO THOROUGHLY READ AND UNDERSTAND THE INSTRUCTIONS WE SEND WITH YOUR ORDER BEFORE PAINT APPLICATION TO ENSURE A QUALITY APPLICATION.
If you receive a defective product or partial order, we will be happy to fully fulfill your order. Because we create customized make-to-order paint products, we cannot accept returns or refunds for reasons such as
- Ordered the wrong paint
- Ordered by mistake
- Don’t need anymore